Website Terms and Purchase Policies

1. Operator, scope and acceptance

Best for Bride is operated by 1662095 Ontario Corp. In these terms, “Best for Bride,” “we,” “us” and “our” refer to 1662095 Ontario Corp. carrying on business as Best for Bride.

By using bestforbride.com, you agree to the website portions of these terms. A product purchase or paid service is also governed by the signed order form, sales receipt, service agreement and any written terms provided for that transaction. If transaction-specific terms differ from this page, the signed transaction document controls to the extent permitted by law.

2. Website information and availability

We work to keep website descriptions, images, prices, promotions, store information and availability accurate. Bridal and formalwear inventory changes frequently. A product, size, colour, promotion, appointment time or service shown online may not be available at every store or on every date.

Website images may display differently depending on lighting, photography and screen settings. Reasonable variations in colour, lace placement, beading and other manufacturer details may occur.

An online display, inquiry or appointment request is not acceptance of a product order. A purchase is accepted when Best for Bride confirms the transaction and any required payment and signed documentation have been completed. If we identify a material website or pricing error before accepting an order, we will explain the correction and allow the customer to proceed on the corrected terms or decline the transaction.

3. Appointment policies

Appointment requests are subject to store and consultant availability. A request is not confirmed until the customer receives confirmation from Best for Bride or the applicable booking system.

4. Signed order forms and customer confirmation

The signed order form is an important part of every special-order purchase. The customer is responsible for reviewing the confirmed designer, style, colour, size, delivery window, price and other written details before signing.

Best for Bride records measurements and recommends a size using the applicable designer’s size chart. The customer signs beside the confirmed style, colour and size. If a customer chooses a different size after receiving a recommendation, that choice should be recorded and signed on the order form.

Customers must provide accurate contact information and promptly report changes to their email address or telephone number.

5. Initial payments and remaining balances

A special order requires an initial payment of at least 50% of the purchase price. Best for Bride may require payment of the full purchase price when the order is placed. The amount required for the transaction will be shown on the signed order form.

The initial payment is applied toward the total purchase price. Special orders are normally submitted to the designer or manufacturer within one business day, either by email or through the manufacturer’s ordering portal.

A request to cancel must be received before the order is submitted. Cancellation before submission cannot be guaranteed. If Best for Bride accepts a cancellation before submission, amounts paid will be refunded less any actual, disclosed and nonrecoverable costs already incurred.

6. Special orders cannot be cancelled after submission

Once a special order has been submitted to the designer or manufacturer, it cannot be cancelled, returned or exchanged. The dress is ordered specifically for the customer in the style, size and colour confirmed on the signed order form.

The customer remains responsible for the full purchase price even if the customer later decides not to accept or collect the dress. Any unpaid balance remains due in accordance with the order form and these policies.

Special-order dresses are not made-to-measure unless explicitly stated. The selected size is based on the applicable designer size chart, and alterations may still be required. Alterations are separate from the dress purchase.

7. Delivery windows and manufacturer availability

The expected delivery window will be recorded on the signed order form. Delivery information is based on information available from the designer or manufacturer when the order is placed. Best for Bride will communicate material delivery changes received from the designer or manufacturer.

If the designer or manufacturer cannot supply the confirmed dress, the customer may approve an available alternative or receive a refund of amounts paid toward the unavailable dress.

Nothing in this section removes any cancellation, delivery or refund right that applies under consumer protection law.

8. Arrival notice, final payment and pickup

Best for Bride will notify the customer by email, text message or both when the dress arrives. Any remaining balance must be paid within 14 calendar days after the first arrival notice and before the dress can be released. The dress cannot be picked up until the full balance has been paid.

If the dress is not paid for or collected within the required period, Best for Bride may retain the dress and exercise the remedies available under the signed order form and applicable law.

The dress will not be resold solely because the initial 14-day pickup period has passed. Any later resale or other disposition will occur only after appropriate additional notice and in accordance with applicable law. A fully paid but uncollected dress will also be handled only after additional notice and in accordance with applicable law.

9. Manufacturing defects and order differences

If a dress arrives with a manufacturing defect or materially differs from the signed order, Best for Bride must be notified promptly and given an opportunity to inspect the dress and work with the manufacturer to repair, replace or otherwise resolve the issue.

A product concern does not automatically create a right to a particular remedy. The appropriate response depends on the circumstances, the manufacturer’s findings, the signed order and applicable law.

10. Alterations, fit and separate services

Designer sizing is not the same as everyday clothing sizing. Ordering the recommended size does not guarantee that a dress will fit without alterations. Alterations are not included in the dress price unless a signed document expressly says otherwise.

Alteration recommendations, prices and timelines depend on the dress, the work required, the event date and the fitting. Alteration, cleaning, preservation and other service agreements may have additional written terms.

11. In-stock, sample, clearance and altered merchandise

Conditions that apply to an in-stock, sample, clearance or altered item will be disclosed on the sales document at the time of purchase. Customers should inspect merchandise and review the written sale conditions before completing the transaction.

Any final-sale designation is subject to rights and remedies that cannot legally be excluded.

12. Promotions, discounts and availability

Promotions may have eligibility requirements, dates, participating products, store-specific availability and other conditions. Unless the promotion expressly states otherwise, offers cannot be combined. In-stock and sample merchandise is available on a first-come, first-sold basis.

Best for Bride may correct a genuine advertising or website error and may change or end a promotion prospectively. Changes do not remove rights arising from a transaction already accepted under applicable law.

13. Website use and intellectual property

Website text, original graphics, logos, layout and other original material are owned by or licensed to Best for Bride and are protected by applicable intellectual-property laws. Designer names, product names and trademarks belong to their respective owners.

You may use the website for personal shopping and informational purposes. You may not interfere with website operation, attempt unauthorized access, copy substantial website content for commercial use, introduce malicious code or use the website unlawfully.

14. Third-party services and links

The website may include booking tools, maps, videos, reviews, quizzes, social-media content, payment services and links operated by third parties. Third-party services have their own terms and privacy practices. Best for Bride is not responsible for third-party content or services that are outside our control, but this does not limit responsibility that cannot legally be excluded.

15. Website disclaimers and limits

The website is provided on an “as available” basis. We do not promise that every website feature will always be uninterrupted or error-free. To the maximum extent permitted by law, Best for Bride is not responsible for indirect or consequential loss caused solely by website interruption, third-party services or unauthorized website use.

Nothing in these terms excludes liability for fraud, wilful misconduct, gross negligence, personal injury, breach of a non-waivable statutory right or any other liability that cannot legally be excluded or limited.

16. Privacy

Our collection, use and disclosure of personal information is described in the Best for Bride Privacy Policy.

17. Governing law and general terms

These terms are governed by the laws of Ontario and the applicable federal laws of Canada. Nothing in this section prevents a customer from exercising a right or remedy available under applicable consumer protection law.

If a provision is found invalid or unenforceable, the remaining provisions continue to apply. A failure to enforce a provision immediately is not a waiver of that provision.

We may update the website portions of these terms prospectively. The effective date at the top will be changed when an update is published. A change will not retroactively alter an accepted purchase agreement unless the parties agree or the law permits it.

18. Contact